How it works Customers, TruckForce tire dealers, Goodyear retreaders and the Serviceline 24h Roadside Assistance network all have Internet access to the central FleetOnlineSolutions™ server, where details of all customer contracts are held. When the service provider is requested to do work by the customer, that customer's details are logged-in to the system and the terms and specification of the contract can be seen on screen in the language required. The job is then completed according to the contract specification and customer's tyre policy. A series of illustrated screens help the workshop to complete the work to the customer's exact requirements (including items such as wheel nut torques and tyre pressures). When the job is completed, the customer is invoiced at the contract price in the currency chosen and the workshop paid accordingly. The records are updated and the customer can see that his job has been completed.